Replacement / Return Policy

Replacement Policy

If at the time of delivery and/or within specified days from the date of delivery of the product/s, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s The replacement will be done in accordance and with respective terms of the return policy. If Keetronics,Pune has suspicion or knowledge, that any of its buyers and any seller’s are involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then Keetronics,Pune may while reserving its rights to initiate civil and/or criminal proceedings against User may also at its sole discretion suspend, block, restrict, cancel the Display Name of such buyer and the Seller and /or disqualify that User and any related Users from availing protection through this program. Keetronics,Pune reserves its right to initiate civil and/or criminal proceedings against a User who, files a invalid and/or false claims or provides false, incomplete, or misleading information. Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint, containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.

Returns Policy

Return of the material purchased may occur due to the below reasons :-
1. Item was defective.
2. Item was damaged during the Shipping.
3. Products was / were missing.
4. Wrong item was sent by Keetronics,Pune.
Return could also result in refund of money in most of the cases. We encourage the Buyer to review the listing before making the purchase decision. In case Buyer orders a wrong item, Buyer shall not be entitled to any return/refund. Buyer need to raise the refund request within 10 days from the date of payment realization. Once Buyer has raised a return request by contacting Us on our Number.In the event Keetronics,Pune accepts the return request raised by the Buyer, Buyer will have to return the product and then the refund shall be credited to the Buyers account.

  Category   Condition
  Electronics   The Product should be “New” and unused.
  Packing   Should be Original
  Test Reports/ Installation
  guidelines / Certificates
  Should be Original

If the product being returned is not in accordance with the above parameters, then Buyer shall not be entitled to any refund of money from Keetronics,Pune. Shipping cost for returning the product shall be borne and incurred by the Keetronics,Pune.